Yes, we do ship worldwide for all original paintings and prints! Shipping rates vary according to the location.

Both original paintings and prints typically ship out within 5 business days (excluding weekends and holidays) from the day of order.

Once your order has been dispatched, you will receive an email notification containing a tracking number. This tracking number can be used to monitor the status of your shipment.

If you haven’t received your order within 3 weeks of receiving your tracking number, please email us at hello@alisoncstudio.com. We will look into it for you.

We have a 28-day return policy for prints only, which means you have 28 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it: unused and in its original packaging.

To start a return, please email us at hello@alisoncstudio.com.

We will then confirm if your return is accepted and if so, send instructions on how and where to send your package. The cost of return shipping will be borne by the customer. Once a return is received and found without damage, your refund will be issued. Items sent back to us without first requesting a return will not be accepted.

Please inspect your item immediately upon receipt, and contact us at hello@alisoncstudio.com immediately if the item received is defective, or damaged or if you receive the wrong item. We will reach out to you as soon as possible to discuss the matter.

We only accept returns for prints. Unfortunately, we cannot accept returns for original paintings or commissioned work.

Please get in touch if you have questions or concerns about your specific item.

Notwithstanding the above, if the item is being shipped into the European Union, you have the right to cancel or return your order within 14 days. Your item must be in the same condition as when you received it: unused and in its original packaging.

Absolutely! Your personal security and safety is of utmost importance to us. As affiliates of Amazon Pay and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorised access.

Yes, we do! Please reach out to us at hello@alisoncstudio.com.